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1. Who is the founder of Ultimate Phitness?

Ultimate Phitness was founded by Miles Carrington. After witnessing the suffering and subsequent loss of his father to Type II diabetes, Miles was motivated to promote a healthier lifestyle. He started Ultimate Phitness as a resource for people to attain and maintain optimum health and fitness.

2. What is the mission of Ultimate Phitness?

Our mission at Ultimate Phitness is to provide everyone with the tools they need to become the best version of themselves. We believe in everyone's right to perform at their highest level in all aspects of life, and to look and feel their absolute best while doing it.

3. What types of products does Ultimate Phitness offer?

Ultimate Phitness offers a range of fitness-related products. This includes comfortable and stylish apparel, as well as clean, high-quality supplements designed to aid those seeking better nutrition and top-performing athletes alike.

4. Are the supplements offered by Ultimate Phitness made from proprietary blends?

Yes, the supplements offered by Ultimate Phitness, such as our Ultimate 26 protein powder, are formulated from proprietary blends. These are designed to maximize the absorption of every amino acid at a cellular level without the use of artificial ingredients, courtesy of our unique protease enzyme blend.

5. What is unique about the Ultimate 26 performance protein?

Ultimate 26 is a high-quality, all-natural protein powder that is ethically sourced. It is specially designed to cater to the needs of athletes, helping to fuel their bodies right down to the cellular level. Ultimate 26 ensures maximum absorption of every last amino acid, without the use of artificial ingredients, thanks to our proprietary protease enzyme blend.

6. Can I purchase products from Ultimate Phitness as a one-time order?

Yes, you have the option to purchase our products as a one-time order. However, to make your health and fitness journey more convenient, we also offer a monthly subscription service. This service ensures that you never run out of your favorite Ultimate Phitness products.

7. How does the monthly subscription service work?

With our monthly subscription service, you can have your favorite Ultimate Phitness products delivered to your doorstep every month. This service is designed to provide you with a consistent supply of our products, ensuring that your fitness routine is never interrupted. You can cancel or modify your subscription at any time.

1. How are orders shipped?

All orders are processed within 1-2 business days. Once your order is processed, it is shipped using the method you selected during checkout. You will receive a confirmation email with tracking information once your order has been shipped.

2. What are the shipping costs?

Shipping costs are calculated based on the delivery location and the weight of the package. The cost will be displayed at checkout before you finalize your purchase.

3. Do you offer international shipping?

Yes, we ship internationally. Please note that shipping costs, delivery times, and customs fees may vary depending on the destination country.

4. Can I change my shipping address after I have placed my order?

If you need to change your shipping address after placing an order, please contact our customer service as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

Returns & Refunds Policy

1. What is your return policy?

We offer a 30-day return policy for all products purchased from our website. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange.

2. Are there any conditions for returns?

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

3. How do I start a return?

To initiate a return, please contact our customer service with your order number and the reason for your return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions for sending your item back to us.

4. When will I receive my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. What if my product is damaged or incorrect?

If you receive a damaged or incorrect product, please contact our customer service immediately. We will provide you with a prepaid return shipping label and send a replacement or issue a full refund as per your preference.

For any further queries or concerns related to shipping or returns, please contact our customer service. We are committed to providing you with the best possible service and will resolve any issues promptly and professionally.